The Sacco Societies Regulatory Authority (SASRA): Service charter

The Sacco Societies Regulatory Authority (SASRA): Service charter - Nairobi, Kenya The Sacco Societies Regulatory Authority (SASRA) 9th October, 2009 - 13p.: Color illustrations 15 cm


Objectives of the service charter
Vision, Mission and, Mandate of the authority
Core values
Our stakeholders
The range of services rendered by the authority
Service delivery commitments
Services delivery obligation
expectations from the stakeholders
Stakeholders obligations and rights
Handling of complaints
Feedback
Response to complaints
Office hours
Revision of the service charter

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