Kenya National Youth Service (Customer service charter)

Kenya National Youth Service (Customer service charter) - Nairobi, Kenya The National Youth Service (NYS) 2008/2009 - 12p.: Color Illustrations 22 cm


Introduction
Vision
Mission statement
Background Information
Mandate
Core values
Core activities
Range of services
Core principles of service delivery
Commitment to service delivery
Service customers
Stakeholders
Expectations of our customers
customers responsibilities
Handling complaints
Response to complaints
Amendment of the charter
The national youth service stations

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