Customer satisfaction baseline survey report/
Customer satisfaction baseline survey report/
public complaints standing committee (PCSC)
- Nairobi, Kenya public complaints standing committee (PCSC) 2010
- vii,39p.: ill.; 30cm
coridge communication consultants
background
Methodology
Survey findings
structured results analysis
discussion of thematic results
service delivery
key findings recommendation and conclusion
352.35
coridge communication consultants
background
Methodology
Survey findings
structured results analysis
discussion of thematic results
service delivery
key findings recommendation and conclusion
352.35