The performance management revolution :
Dresner, Howard, 1957-
The performance management revolution : business results through insight and action / Howard Dresner. - Hoboken, N.J. : Wiley, 2008. - xxii, 321 p. : ill. ; 24 cm.
Includes indexes.
The need for change -- A model for a modern management system -- The role of BPM -- Barriers to BPM adoption -- Draw an accountability map -- Achieve information democracy -- Build a BPM center of excellence -- Standardize and consolidate BPM tools -- Deploy a BPM system -- Comprehensive view of performance management -- Determine your immediate priorities -- A model BPM methodology -- Measuring outcomes.
9780470124833 (cloth)
2007023152
Management information systems.
Information technology--Management.
Performance--Management.
HD30.213 / .D74 2008
658.4038011
The performance management revolution : business results through insight and action / Howard Dresner. - Hoboken, N.J. : Wiley, 2008. - xxii, 321 p. : ill. ; 24 cm.
Includes indexes.
The need for change -- A model for a modern management system -- The role of BPM -- Barriers to BPM adoption -- Draw an accountability map -- Achieve information democracy -- Build a BPM center of excellence -- Standardize and consolidate BPM tools -- Deploy a BPM system -- Comprehensive view of performance management -- Determine your immediate priorities -- A model BPM methodology -- Measuring outcomes.
9780470124833 (cloth)
2007023152
Management information systems.
Information technology--Management.
Performance--Management.
HD30.213 / .D74 2008
658.4038011