The ombudsman enterprise and administrative justice /
Buck, Trevor, 1951-
The ombudsman enterprise and administrative justice / Trevor Buck, Richard Kirkham, Brian Thompson. - Burlington, VT : Ashgate Pub., c2011. - xiv, 294 p. : ill. ; 24 cm.
Includes bibliographical references (p. [255]-285) and index.
The ombudsman enterprise : an introduction -- The constitutional role of the ombudsman -- Concepts, theories and policies of administrative justice -- Putting it right : resolving complaints and assisting citizens -- Promoting good administration and helping to get it right -- Independence and accountability : legitimising the ombudsman -- Relationships, networks and the administrative justice system -- The twenty-first century ombudsman enterprise.
9780754675563 (hardback : alk. paper)
2010027679
Ombudspersons--Great Britain.
KD4900 / .B83 2011
352.8/80941
The ombudsman enterprise and administrative justice / Trevor Buck, Richard Kirkham, Brian Thompson. - Burlington, VT : Ashgate Pub., c2011. - xiv, 294 p. : ill. ; 24 cm.
Includes bibliographical references (p. [255]-285) and index.
The ombudsman enterprise : an introduction -- The constitutional role of the ombudsman -- Concepts, theories and policies of administrative justice -- Putting it right : resolving complaints and assisting citizens -- Promoting good administration and helping to get it right -- Independence and accountability : legitimising the ombudsman -- Relationships, networks and the administrative justice system -- The twenty-first century ombudsman enterprise.
9780754675563 (hardback : alk. paper)
2010027679
Ombudspersons--Great Britain.
KD4900 / .B83 2011
352.8/80941