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The Kenya public sector complaints handling guide.

The Kenya public sector complaints handling guide. - vi, 38 pages : color illustrations ; 29 cm

LCCN: 2016343754

Subjects--Topical Terms:
Civil service--Kenya.
nature of public complains
complaints handling framework
establishment of a public complaints handling mechanism
complaints management

LC Class. No.: JQ2947.A67 / K46 2017

Dewey Class. No.: 352.885

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