Annual report 2013 Toronto Ombudsman : the office of the last resort helping make a great city better

Crean, Fiona

Annual report 2013 Toronto Ombudsman : the office of the last resort helping make a great city better - Toronto Toronto Ombudsman 2013 - 16 p. col. illu. pamphlet like


public complaints
healthy democracy
engaging communities
impact of investigations
Ombudsman awards
people's stories
the story in numbers complaint summary
key trends
complaints by wards
financial

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