MARC details
| 000 -LEADER |
|---|
| fixed length control field |
01719nam a22004577a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
KeNa-CAJ |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20210302094846.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
210302b ||||| |||| 00| 0 eng d |
| 040 ## - CATALOGING SOURCE |
|---|
| Transcribing agency |
KeNa-CAJ |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
343.0962 |
| 110 ## - MAIN ENTRY--CORPORATE NAME |
|---|
| Relator code |
ISO 9001:2008 Certified |
| Corporate name or jurisdiction name as entry element |
Kenya Maritime Authority (KMA) |
| Relator term |
For safe and efficient water transport |
| 9 (RLIN) |
8567 |
| 245 ## - TITLE STATEMENT |
|---|
| Title |
Kenya Maritime Authority (KMA) Service delivery charter |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
Mombasa, Kenya |
| Name of publisher, distributor, etc. |
Kenya Maritime Authority (KMA) |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
iv, 18p.: Color illustrations |
| Dimensions |
16 cm |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Purpose of this charter |
| 9 (RLIN) |
8531 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Who we are |
| 9 (RLIN) |
8568 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
What we do |
| 9 (RLIN) |
8532 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Who we serve |
| 9 (RLIN) |
8569 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Our vision |
| 9 (RLIN) |
8570 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Our mission |
| 9 (RLIN) |
8571 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Core values |
| 9 (RLIN) |
4450 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
What our corporate colours and logo elements stand for |
| 9 (RLIN) |
8572 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Our core functions |
| 9 (RLIN) |
8469 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Our core Operations |
| 9 (RLIN) |
8573 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Commitment to our clients |
| 9 (RLIN) |
8574 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Our services delivery obligations |
| 9 (RLIN) |
8575 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Our Key services, requirements and response time |
| 9 (RLIN) |
8576 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Procurement and finance |
| 9 (RLIN) |
8577 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Communication |
| 9 (RLIN) |
4316 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Our commitment to you |
| 9 (RLIN) |
8534 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Our service standards |
| 9 (RLIN) |
8499 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
How we measure, monitor and report on our performance |
| 9 (RLIN) |
8578 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Your feedback and making a complaint |
| 9 (RLIN) |
8579 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Our service guarantee |
| 9 (RLIN) |
8580 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
How you can help us |
| 9 (RLIN) |
8581 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Your rights and obligations |
| 9 (RLIN) |
8582 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Source of heading or term |
Review of the charter |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Departments & contacts |
| 9 (RLIN) |
8583 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Customer Feedback form |
| 9 (RLIN) |
8584 |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
Dewey Decimal Classification |
| Koha item type |
Books |
| Item part |
343.0962 |
