Tips for Toronto public service : complaints handling guide (Record no. 735)

MARC details
000 -LEADER
fixed length control field 00812nam a22002177a 4500
003 - CONTROL NUMBER IDENTIFIER
control field KeNa-CAJ
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20221103124427.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 180508b xxu||||| |||| 00| 0 eng d
040 ## - CATALOGING SOURCE
Original cataloging agency KeNa-CAJ
Language of cataloging eng
Transcribing agency KeNa-CAJ
Modifying agency KeNa-CAJ
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 352.885
Edition number 23
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Fiona Crean
Relator term author.
9 (RLIN) 3826
245 10 - TITLE STATEMENT
Title Tips for Toronto public service : complaints handling guide
264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE
Place of production, publication, distribution, manufacture Toronto:
Name of producer, publisher, distributor, manufacturer Office of the Ombudsman
Date of production, publication, distribution, manufacture, or copyright notice 2010.
300 ## - PHYSICAL DESCRIPTION
Extent 23 pages ;
Dimensions 25 cm
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element principles of a good complaint handling system
Geographic subdivision Toronto.
9 (RLIN) 3827
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element model approach to complaint handling
Geographic subdivision Toronto
9 (RLIN) 3828
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element complaints system checklists
Geographic subdivision Toronto
9 (RLIN) 3829
700 1# - ADDED ENTRY--PERSONAL NAME
Personal name Crean, Fiona
Relator term author.
9 (RLIN) 3830
710 2# - ADDED ENTRY--CORPORATE NAME
Corporate name or jurisdiction name as entry element Ombudsman of Toronto
Relator term sponsoring body.
9 (RLIN) 3831
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Ministerial Reports
Item part 352.885
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Source of acquisition Full call number Barcode Date last seen Copy number Cost, replacement price Price effective from Koha item type
    Dewey Decimal Classification     Ombudsman Library Headquarters Ombudsman Library Headquarters Main shelves 08/05/2018 Gifts and Donation 347.053 0000000002228 08/05/2018 C - 01 0.00 08/05/2018 Ministerial Reports
    Dewey Decimal Classification     Ombudsman Library Headquarters Ombudsman Library Headquarters Main shelves 08/05/2018 Gifts and Donation 347.053 0000000001327 08/05/2018 C - 02 0.00 08/05/2018 Ministerial Reports