TY  - BOOK
ED  - Office of the Ombudsman (Botswana)
TI  - Public Protector Ombudsman annual report 2015/16 (Botswana)
U1  - 353.496883 23
PY  - 2016///
CY  - Gaborone, Botswana
PB  - Office of the Ombudsman (Botswana)
KW  - case summaries
KW  - mission statement
KW  - public education
KW  - statistical analysis
KW  - the ombudsman act
ER  -