TY - BOOK ED - Independent Policing Oversight Authority (IPOA) TI - Independent Policing Oversight Authority performance report July-December 2016 U1 - 355.685 23 CY - Nairobi, Kenya PB - Independent Policing Oversight Authority (IPOA) KW - complaints management KW - inspections of police premises and monitoring operations KW - communication and outreach KW - risk management and audit KW - performance monitoring ER -