The Sacco Societies Regulatory Authority (SASRA): Service charter
- Nairobi, Kenya The Sacco Societies Regulatory Authority (SASRA) 9th October, 2009
- 13p.: Color illustrations 15 cm
Objectives of the service charter Vision, Mission and, Mandate of the authority Core values Our stakeholders The range of services rendered by the authority Service delivery commitments Services delivery obligation expectations from the stakeholders Stakeholders obligations and rights Handling of complaints Feedback Response to complaints Office hours Revision of the service charter