An Investigation Report on the Systemic Issues Affecting Distribution of Water by Nairobi City Water and Sewerage Company;  April, 2019 

 - Nairobi, Kenya  The Commission on Administrative Justice "Office of the Ombudsman"  April, 2019 
 - 30p.: Color Illustrations  30 cm 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Executive Summary of the Investigation<br/>Recommendations<br/>Introduction to the Investigation<br/>Overview of the mandate of Nairobi City Water and Sewerage Company (NCWSC)<br/>Issues under Investigation<br/>Investigation Process<br/>Legal Framework<br/>CAJ's Mandate<br/>Constitution of Kenya<br/>Water Act, 2016<br/>Analysis and Findings<br/>Delay in the Provision of Water Services<br/>New water connection<br/>Meter Reading and billing<br/>Disconnection and Reconnection<br/>Repair of broken pipes<br/>Distribution/rationing of water<br/>Lack of proper management of fire hydrants<br/>Lack of regulatory framework for private water vendors (private water bowsers)<br/>Complaints handling<br/>Delayed resolution of complaints<br/>Consequential Observation
<br/><br/><label>Dewey Class. No.: </label>628.1