Public Complaints Standing Committee: Review of Management Processes; Draft report for discussion June 2010
- Nairobi, Kenya Public Complaints Standing Committee June, 2010
- 42p.: 30 cm
Executive Summary Overview of Public service reforms in Kenya Kenya National Dialogue and Reconciliation - Agenda Item 4 The rationale for a PCSC (The Ombudsman) in Kenya Mandate of the PCSC Scope of the assignment KPMG's overall approach and methodology for delivering the assignment Review findings Historical performance of the PCSC against its Mandate Key blocks to organizational excellence at the PCSC Recommendations