TY - BOOK ED - Public Complaints Standing Committee/ German Technical Co-operation TI - Public complaints standing committee/ German technical co-operation: Concise report on findings and recommendations: September 18, 2009 U1 - 352.35 PY - 0000///September 182009/// CY - Nairobi, Kenya PB - KGroup Consultants KW - Findings regarding the extent of maladministration in Kenya KW - Recommendations regarding maladministration in Kenya KW - Findings relevant to the PCSC vis a vis KACC and KNHCR KW - Recommendations with regard to PCSC vis a vis KACC and KNHCR KW - Findings regarding the complaint gathering process in the public sector KW - Recommendations regarding improving the complaints process in the public sector KW - Findings and recommendations regarding PCSC establishing presence at the provincial and district level KW - Findings and recommendations regarding Ombudsman's Location KW - Findings and recommendations on the precise oversight role of the office of the Ombudsman KW - Findings from other cases on Ombudsman KW - Recommendations from other cases for the Kenya Ombudsmen ER -