Angalia, Jane Frances N. <br/><br/>
Research Proposal: Baseline survey on the specific areas that the Public Complaints Standing Committee should focus on for effective delivery of its functions 

 - Nairobi, Kenya  The Public Complaints Standing Committee (PCSC)  October, 2008 
 - 20p.  30 cm 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Background of the survey<br/>When a complaint should be brought to the Ombudsman<br/>What should be included in the complaint<br/>Here are some suggestions that may help you resolve your complaints<br/>Statement of purpose for the study<br/>Objectives for the study<br/>Design and Methodology<br/>Questionnaires/ Interview Guide for the public
<br/><br/><label>Dewey Class. No.: </label>352.35