Quesenberry, Keith A., 1971-

Social media strategy : marketing, advertising, and public relations in the consumer revolution / Keith A. Quesenberry, Messiah College. - Second edition. - xii, 353pp.

Includes bibliographical references.




Internet marketing.
Internet advertising.
Social media.
Internet in public relations.
scale and scope of social media
shifting influences and the decline of push marketing
marketers point of view from control to engagement
lay a foundation and frame the conversation
make repairs and jumpstart the conversation
integrating marketing advertising and public relations social media
social networks blogs and forums
microblogging and media sharing
geosocial live video ratings and reviews
social bookmarking and social knowledge
integrating social media across organizations - social media insights and crowdsourcing, content marketing and influencer marketing, social care and social selling
pulling it all together - write your plan plan your sell, social media law ethics and etiquette

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