The commission on administrative justice annual report FY 2018/19 - Eighth Edition - Nairobi, Kenya The Commission on Administrative Justice "Office of the Ombudsman" - xii, 102p.: Color Illustrations Map 26 cm


Establishment and mandate
Introduction
Righting administrative injustices in the public sector
Strengthening complaints management in the public sector
Access to information
Public education and outreach
Partnerships and linkages
Governance, Human resource management, Finance and general administration
Challenges and recommendations

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