Kenya Civil Aviation Authority (KCAA): Service charter
- Nairobi, Kenya Kenya Civil Aviation Authority (KCAA) 24th October, 2002
- 12p.: Color Illustrations 11 cm
About the Kenya Civil Aviation Authority (KCAA) Their Mandate Objective of the service charter KCAA Vision, Mission, Core values and core functions KCAA Quality policy KCAA Range of services Expectation of aviation consumers Aviation consumers responsibilities Core principles of service delivery Issuance and renewal of certificates and licenses includes requisite inspections Commitment on delivery of services The role of the consumer Amendments to the charter Our consumers Our stakeholders/partners