TY - BOOK ED - Kenya Civil Aviation Authority (KCAA) TI - Kenya Civil Aviation Authority (KCAA): Service charter U1 - 387.74 PY - 0000///242002/// CY - Nairobi, Kenya PB - Kenya Civil Aviation Authority (KCAA) KW - About the Kenya Civil Aviation Authority (KCAA) KW - Their Mandate KW - Objective of the service charter KW - KCAA Vision, Mission, Core values and core functions KW - KCAA Quality policy KW - KCAA Range of services KW - Expectation of aviation consumers KW - Aviation consumers responsibilities KW - Core principles of service delivery KW - Issuance and renewal of certificates and licenses includes requisite inspections KW - Commitment on delivery of services KW - The role of the consumer KW - Amendments to the charter KW - Our consumers KW - Our stakeholders/partners ER -