Republic of Kenya ministry of Housing: Service charter for facilitating access to adequate housing for all Kenyans in sustainable human settlements March 2007 - Nairobi, Kenya Republic of Kenya ministry of housing March, 2007 - 17p.: Color illustrations 14 cm


Objectives of the service charter
Our vision, mission, mandate and core functions
Objectives
Our core values
Our clients, customers and stakeholders
Our obligations and range of services
Our commitments
Obligations of our clients, customers and stakeholders
Rights of our clients customers and stakeholders
Charges for services offered
Our commitments to internal clients and customers
Disposal of unused items
Feedback mechanism
Renew of charter

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