Republic of Kenya Public service commission of Kenya: Citizens service charter July 2009
- Nairobi, Kenya Public Service Commission of Kenya July, 2009
- 16p.: Color Illustrations Map 21 cm
Objectives of the service charter Mandate Vision Mission Core values Principles of service delivery Core functions Establishment and composition Stakeholders Citizents' expectations Citizents' responsibilities Our range of services Commitments on service delivery Handling complaints Review of the charter