Republic of Kenya service charter for the Office of the vice president and Ministry of State for national heritage & Culture
- Nairobi, Kenya The Permanent secretary office of the vice president ministry of state for national heritage and culture
- 28p.: Color Illustrations 22 cm
Background Introduction Vision Mission Mandate Core functions Core/ corporate values Our Clients principles of service delivery Statement of our commitment Recognition of human resource Working with other service providers Our responsibilities to Clients Clients' responsibilities Shared responsibilities Standard of service Mode of payment Redress Obligation of the client Service standards Departmental service charters Official working and visiting hours Complaints Feedback Review of the service charter Our address Physical address Postal address