National Environment Management Authority - Kenya (NEMA): Customer service charter 2012 - 2014 Our commitment towards enhanced service delivery - Nairobi, Kenya National Environment Management Authority (NEMA), Kenya 2012 - 27p.: Color illustrations 16 cm


Introduction
Who we are
Our vision
Our mission
Our core values
Our motto
Who we serve
Customers' rights
Customer obligations
Our services
Police unit
Environmental inspection
Environmental reporting
Environmental planning
Global environmental Facility (GEf) Activities
Clearing house for clean development mechanism
Development of curriculum for training of environmental impact assessment/audit experts
General administration
Corporate communication
Internal audit
Legal department
Feedback system

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