TY - BOOK ED - National Environment Management Authority-Kenya (NEMA) TI - National Environment Management Authority - Kenya (NEMA): Customer service charter 2012 - 2014: Our commitment towards enhanced service delivery U1 - 658.4083 PY - 2012/// CY - Nairobi, Kenya PB - National Environment Management Authority (NEMA), Kenya KW - Introduction KW - Who we are KW - Our vision KW - Our mission KW - Our core values KW - Our motto KW - Who we serve KW - Customers' rights KW - Customer obligations KW - Our services KW - Police unit KW - Environmental inspection KW - Environmental reporting KW - Environmental planning KW - Global environmental Facility (GEf) Activities KW - Clearing house for clean development mechanism KW - Development of curriculum for training of environmental impact assessment/audit experts KW - General administration KW - Corporate communication KW - Internal audit KW - Legal department KW - Feedback system ER -