TY  - BOOK
ED  - Public service reform & development secretariat, cabinet office, office of the president
TI  - Public service reform & development secretariat cabinet office, office of the president service charter
U1  - 352.78 
PY  - 2007///
CY  - Nairobi, Kenya
PB  - Permanent secretary, public service reform & development secretariat, cabinet office, office of the president
KW  - Introduction
KW  - Mandate, vision and, Mission
KW  - Purpose
KW  - Core functions
KW  - Core values
KW  - Our customers/ stakeholders
KW  - Our services
KW  - Our standards of service
KW  - Obligations
KW  - Customers obligation
KW  - What our customers/ stakeholders should expect from us
KW  - Our obligations to each other as employees of PSR & DS
KW  - Redress mechanism
KW  - Review of charter
KW  - Customer feedback
ER  -