TY - BOOK ED - Ministry of higher education, science and technology TI - Ministry of higher education, science and technology service charter 2010 U1 - 378 PY - 2010/// CY - Nairobi, Kenya PB - Ministry of higher education, science and technology KW - Commitment to service KW - Objective of service charter KW - Mandate KW - Vision KW - Mission KW - Core values KW - Our customers KW - Our range of services KW - Our commitments KW - Rights of the customer KW - Customer obligations KW - Review of this charter KW - Service evaluation KW - Handling complains KW - Feedback ER -