TY - BOOK ED - The Public Complaints Standing Committee (PCSC) TI - The Public Complaints Standing Committee: Quarterly report of the public complaints standing committee 3rd and 4th Quarterly reports 30th June 2008 U1 - 352.35 PY - 0000///302008/// CY - Nairobi, Kenya PB - The Public Complaints Standing Committee (PCSC) KW - Profile of PCSC members KW - Establishment and operationalization of the public complaints standing committee KW - Administration and finance KW - Complaints handled by the PCSC as at 30th June 2008 KW - Complaints received KW - Geographical distribution of complaints KW - Categories of complaints KW - Gender diversity of complainants KW - Challenges KW - Recommendations KW - Priorities for the near future ER -