TY  - BOOK
ED  - 
TI  - Manual on good administration principles
U1  - 348.025 23
PY  - 2019///
CY  - The Ombudsman Institution of the Republic of Turkey 
PB  - Ankara Turkey 
KW  - role of Ombudsman institution
KW  - principles of good administration
KW  - lawfuness
KW  - equality and absence of discrimination
KW  - proportionality
KW  - absence of abuse of power
KW  - impartiality
KW  - honesty
KW  - courtesy
KW  - transparency
KW  - accountability
KW  - protection of vested rights and confirmity with legitimate expectation
KW  - right to be heard and make statements
KW  - right to information
KW  - reasonable time limit for taking decisions
KW  - duty to state the grounds of decisions
KW  - indication of appeal possibilities
KW  - notification of the decision without delay
KW  - protection of personal data
ER  -