TY - BOOK ED - The Commission on Administrative Justice (CAJ) "Office of the Ombudsman" TI - The Commission on Administrative Justice (CAJ) Office of the Ombudsman: Bi - Annual report for the period July - December 2018: U1 - 353.4 PY - 2019/// CY - Nairobi, Kenya PB - The Commission on Administrative Justice (CAJ) "Office of the Ombudsman" KW - Executive Summary KW - Kenya KW - Definition of terms KW - Introduction KW - Complaints received KW - Conclusion and recommendations ER -