Tench, Ralph,

Exploring public relations and management communication / Ralph Tench, Stephen Waddington. - Fifth edition. - 644p. illustrations (chiefly color)

Revised edition of: Exploring public relations. 2017

Includes bibliographical references and index.

"Exploring Public Relations began in Leeds in the early 2000s with a collaboration between myself and Dr Liz Yeomans. Through four editions of the book, and working with exceptional friends and fellow academic colleagues, this book has innovated and led the way in the field of public relations and strategic communication textbooks. A path that - as a clear complement to the project - many other writers around the world have emulated and copied. We still think Exploring Public Relations is the leading book to guide students, lecturers and observers of the practice, and we get regular feedback to reinforce this point. Since the 4th edition my good friend Liz has retired from full-time academic life. I must therefore convey my thanks to Liz for her friendship and collegial collaboration over the many years that we worked together and particularly on the four enjoyable versions of this book. Thank you, Liz"--




Public relations.
context of public relations
working with the media
social media for public relations
politics and democracy
community and society corporate social responsibility (CSR)
intercultural and multicultural context of public relations
role of the public relations practitioner
public relations theories communication relationships and persuasion
strategic public relations planning and management
measurement and evaluation for effectiveness and impact
disinformation fake news and social reality
corporate image reputation an identity
public relations professionalism
media relations
internal communication
issues management
crisis public relations management
public relations and the customer
business to business public relations
public affairs
integrated marketing communications
sponsorship
corporate communization

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