TY - BOOK ED - The Public complaints standing committee (PCSC) TI - Quarterly report of the Public complaints standing committee combined 1st and 2nd quarterly reports 18th December,2007. U1 - 352.35 23 PY - 0000///182007/// CY - Nairobi, Kenya PB - The Public complaints standing committee (PCSC) KW - Profile of the Public complaints standing committee KW - establishment of the Public complaints standing committee KW - Complaint s handling and investigations KW - statistical overview KW - specific case KW - priorities for 2008 ER -