TY - BOOK ED - European Network of Ombudsman TI - European Ombudsman, November 2012 newsletter No. 19 SN - 17256046 U1 - 352.35 23 PY - 2012/// CY - Europe PB - European union and authors KW - Editorial KW - News KW - IOI communication KW - European union law KW - Articles KW - cases KW - the work of ombudsmen and similar bodies KW - seminars and meetings ER -