TY - BOOK ED - European Ombudsman TI - Good administration and the rights of citizens in a time of austerity: 9th national seminar of the European network of Ombudsmen; Dublin 15 - 17 September 2013 SN - 9789292128135 U1 - 342.06 PY - 2013/// CY - Germany PB - European ombudsman KW - European ombudsman KW - Kenya KW - citizen KW - austerity KW - administration KW - ombudsman KW - ombudsman of Scotland KW - challenges KW - casework ER -