TY - BOOK ED - The Commission on Administrative Justice TI - The Commission on Administrative Justice frequently asked questions (FAQs) (Version 1) U1 - 352.8 23 PY - 0000///n.d CY - Nairobi, Kenya PB - The Commission on Administrative Justice KW - what is the Commission on Administrative Justice (CAJ) KW - what does the term Ombudsman mean? KW - what are the issues the office of the Ombudsman tackles? KW - what are the principles the office of the Ombudsman applies in understanding its work? KW - who can lodge a complaint with the commission? KW - can a complainant be victimized for filling a complaint? KW - what information should a complainant give while lodging a complaint? KW - what can one do if unhappy with the Ombudsman's decision? KW - are there feedback mechanisms for the office of the ombudsman KW - does the Ombudsman provide free representation in court KW - is there a difference between the Ombudsman and the courts KW - will complaining make a difference? ER -