Roles of the Ombudsman in performance contracting  

 - Nairobi, Kenya.  The Commission on Administrative Justice  n.d 
 - 2p.;  21cm. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>building complaints handling capacity in the public sector<br/>resolution of public complaints<br/>guidelines for implementing the indicators<br/>monitoring evaluation and reporting<br/>capacity development for public officers.
<br/><br/><label>Dewey Class. No.: </label>352.8  / .CAJ