TY - BOOK AU - Arnold, Jackie. TI - Coaching skills for leaders in the workplace: how to develop, motivate and get the best from your staff SN - 9781845283186 U1 - 658.3124 23 PY - 2009/// CY - Oxford, United Kingdom PB - How To Books Ltd KW - What is coaching? KW - Becoming an effective leader and coach KW - Internal and external coaching KW - The differences between coaching and mentoring KW - Establishing the right climate KW - Coaching models KW - Coaching tools and exercises KW - Effective communication skills KW - Analysing communication to identify meaning KW - Respecting others' worldviews and motivating your coachees KW - Overcoming barriers to coaching and mentoring KW - Understanding the role of power and authority KW - Setting up the first session KW - Presenting a business case for coaching KW - Coaching supervision and super-vision KW - Co-coaching and team coaching KW - Organisational approaches to coaching N1 - Includes bibliographical references (p. 219 - 221) and index (p. 223 - 224) N2 - "This book provides instructions on the requirements for the Institute of Leadership and Management coaching & mentoring qualifications level 5-7. As a leader, senior manager or executive, you are often required to act as a coach or mentor for your staff. This book will enable you to set up coaching programmes that can make significant difference to staff retention and motivation. It will give you the knowledge and skills you need to encourage your staff to grow so that you can get on with your own essential role. In this book you'll discover how to: - become an effective leader and coach - distinguish between coaching and mentoring - establish the right coaching climate - develop effective communication skills - set up the first coaching case for coaching ......and much more. You'll also find out the various coaching models available and equip yourself with useful tools and exercises that you can employ in your coaching sessions." ER -