Howard, Charles L.,  1950- <br/><br/>
The organizational ombudsman :  origins, roles, and operations :  a legal guide / 
by Charles L. Howard. 
 - Chicago :  American Bar Association,  c2010. 
 - xxix, 642 p. ;  22 cm. 
<br/><br/> Includes index. 
<br/><br/>What is an organizational ombuds? -- Why should organizations create ombuds programs? -- How can ombuds' confidentiality be protected? -- What else would be helpful for an organizational ombuds to know? 
<br/><br/><label>ISBN: </label>9781604427783 
<br/><br/><label>LCCN: </label>2009052275 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Ombudspersons--United States.
<br/><br/><label>LC Class. No.: </label>KF5423  / .H69 2010 
<br/><br/><label>Dewey Class. No.: </label>342.73/0667