TY - BOOK AU - Dresner,Howard TI - The performance management revolution: business results through insight and action SN - 9780470124833 (cloth) AV - HD30.213 .D74 2008 U1 - 658.4038011 23 PY - 2008/// CY - Hoboken, N.J. PB - Wiley KW - Management information systems KW - Information technology KW - Management KW - Performance N1 - Includes indexes; The need for change -- A model for a modern management system -- The role of BPM -- Barriers to BPM adoption -- Draw an accountability map -- Achieve information democracy -- Build a BPM center of excellence -- Standardize and consolidate BPM tools -- Deploy a BPM system -- Comprehensive view of performance management -- Determine your immediate priorities -- A model BPM methodology -- Measuring outcomes UR - http://www.loc.gov/catdir/toc/ecip0720/2007023152.html UR - http://www.loc.gov/catdir/enhancements/fy0739/2007023152-d.html UR - http://www.loc.gov/catdir/enhancements/fy0806/2007023152-b.html ER -