Buck, Trevor,  1951- <br/><br/>
The ombudsman enterprise and administrative justice / 
Trevor Buck, Richard Kirkham, Brian Thompson. 
 - Burlington, VT :  Ashgate Pub.,  c2011. 
 - xiv, 294 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references (p. [255]-285) and index. 
<br/><br/>The ombudsman enterprise : an introduction -- The constitutional role of the ombudsman -- Concepts, theories and policies of administrative justice -- Putting it right : resolving complaints and assisting citizens -- Promoting good administration and helping to get it right -- Independence and accountability : legitimising the ombudsman -- Relationships, networks and the administrative justice system -- The twenty-first century ombudsman enterprise. 
<br/><br/><label>ISBN: </label>9780754675563 (hardback : alk. paper) 
<br/><br/><label>LCCN: </label>2010027679 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Ombudspersons--Great Britain.
<br/><br/><label>LC Class. No.: </label>KD4900  / .B83 2011 
<br/><br/><label>Dewey Class. No.: </label>352.8/80941