TY - GEN ED - Kenya. TI - The Public Complaints Standing Committee: the third quarterly report for the year 2008/2009 covering the period 1st January 2009 to 31st march 2009 U1 - 352.35 PY - 2009/// CY - Nairobi PB - The Public Complaints Standing Committee KW - mandate of PCSC KW - jurisdiction of the PCSC KW - admissibility of complaints KW - complaints and inquiries KW - statistical analysis KW - communication activities KW - recommendations made in quarterly reports N1 - Kenya; Public Complaints Standing Committee ER -