TY - BOOK TI - County visits report on : : awareness creation 2012-2013 U1 - 352.7 PY - 2013/// CY - Nairobi PB - The Commission on Administrative Justice – Office of the Ombudsman KW - public awareness on the Commission and its mandate KW - complaints received KW - emerging issues KW - delay in service provision KW - administrative injustice KW - unfair treatment KW - maladministration KW - inefficiency KW - unresponsive official conduct ER -