Stone, Douglas,  1958-  <br/><br/>
Difficult conversations :  how to discuss what matters most /  
Douglas Stone, Bruce Patton, Sheila Heen.  
 - xxi, 250 pages :  illustrations ;  24 cm. +  4 audiocassettes in case  
<br/><br/> Accompanied by: 4 audio tapes of the abridged text, read by the authors.  
<br/><br/><label>ISBN: </label>0670883395 (alk. paper)  
<br/><br/><label>LCCN: </label>98033346  
<br/><br/><label>Subjects--Topical Terms: </label><br/>Interpersonal communication. <br/>Interpersonal communication--Case studies. 
<br/><br/><label>LC Class. No.: </label>BF637.C45  / S78 1999  
<br/><br/><label>Dewey Class. No.: </label>158.2