TY - BOOK ED - The Commission on Administrative Justice (Office of the Ombudsman) TI - The Commission on Administrative Justice annual report 2016/17 U1 - 353.4 23 PY - 2018/// CY - Nairobi, Kenya PB - The Commission on Administrative Justice (Office of the Ombudsman) KW - establishment and mandate KW - righting administrative injustices in the public sector KW - strengthening complaints management in the public sector KW - access to information KW - communication public education and advocacy KW - promotion of good governance in the public sector KW - partnership and linkages KW - finance and administration KW - challenges and way forward KW - CAJ financial statement ER -