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Being complained about : Good practice principles and guidelines by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: University of Glasgow 2019
Availability: Items available for loan: Ombudsman Library Headquarters (1)Call number: 353.46.
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2.
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How do complaints affect those complicated about : an empirical investigation into the effects of complaints on public service employee by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: University of Glasgow 15th December 2017
Availability: Items available for loan: Ombudsman Library Headquarters (1)Call number: 353.46.
Lists:

Place hold Place recall Request article Log in to add tags Save to lists Add to cart