000 01277nam a22003257a 4500
003 KeNa-CAJ
005 20210304084500.0
008 200903b xxu||||| |||| 00| 0 eng d
040 _cKeNa-CAJ
082 _a658.047
110 _aThe Sacco Societies Regulatory Authority (SASRA)
_96220
_eSecuring sacco funds
245 _aThe Sacco Societies Regulatory Authority (SASRA): Service charter
260 _aNairobi, Kenya
_bThe Sacco Societies Regulatory Authority (SASRA)
_c9th October, 2009
300 _a13p.: Color illustrations
_c15 cm
650 _aObjectives of the service charter
_96221
650 _aVision, Mission and, Mandate of the authority
_96222
650 _aCore values
_96223
650 _aOur stakeholders
_94450
650 _aThe range of services rendered by the authority
_96224
650 _aService delivery commitments
_96225
650 _aServices delivery obligation
_96226
650 _aexpectations from the stakeholders
_96227
650 _aStakeholders obligations and rights
_98657
650 _aHandling of complaints
_98473
650 _aFeedback
_98492
650 _aResponse to complaints
_98418
650 _aOffice hours
_98658
650 _aRevision of the service charter
_98659
942 _2ddc
_cB
_i658.047
999 _c1226
_d1226