000 | 01277nam a22003257a 4500 | ||
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003 | KeNa-CAJ | ||
005 | 20210304084500.0 | ||
008 | 200903b xxu||||| |||| 00| 0 eng d | ||
040 | _cKeNa-CAJ | ||
082 | _a658.047 | ||
110 |
_aThe Sacco Societies Regulatory Authority (SASRA) _96220 _eSecuring sacco funds |
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245 | _aThe Sacco Societies Regulatory Authority (SASRA): Service charter | ||
260 |
_aNairobi, Kenya _bThe Sacco Societies Regulatory Authority (SASRA) _c9th October, 2009 |
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300 |
_a13p.: Color illustrations _c15 cm |
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650 |
_aObjectives of the service charter _96221 |
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650 |
_aVision, Mission and, Mandate of the authority _96222 |
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650 |
_aCore values _96223 |
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650 |
_aOur stakeholders _94450 |
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650 |
_aThe range of services rendered by the authority _96224 |
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650 |
_aService delivery commitments _96225 |
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650 |
_aServices delivery obligation _96226 |
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650 |
_aexpectations from the stakeholders _96227 |
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650 |
_aStakeholders obligations and rights _98657 |
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650 |
_aHandling of complaints _98473 |
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650 |
_aFeedback _98492 |
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650 |
_aResponse to complaints _98418 |
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650 |
_aOffice hours _98658 |
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650 |
_aRevision of the service charter _98659 |
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942 |
_2ddc _cB _i658.047 |
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999 |
_c1226 _d1226 |