000			01372nam a22003137a 4500
003			KeNa-CAJ
005			20210616053850.0
008			201006b ||||| |||| 00| 0 eng d
040			_cKeNa-CAJ
082			_a352.35
110			_aPublic Complaints Standing Committee (PCSC) _96736
245			_aPublic Complaints Standing Committee: Review of Management Processes Final report August 2010
260			_aNairobi, Kenay _bPublic Complaints Standing Committee (PCSC) _cAugust, 2010
300			_aiii, 33p. _c30 cm
650			_aExecutive Summary _96401
650			_aOverview of public service reforms in Kenya _96727
650			_aKenya National Dialogue and Reconciliation - Agenda Item 4 _96728
650			_aThe rationale for a PCSC (The Ombudsman) in Kenya _96729
650			_aMandate of the PCSC _96730
650			_aScope of the assignment _96731
650			_aKPMG's overall approach and methodology for delivering the assignment _96732
650			_aRefining the review methodology _96737
650			_aHistorical performance of the PCSC against its mandate _96734
650			_aOverview of performance against mandate _96738
650			_aRapid organizational assessment _96739
650			_aKey Blocks to organizational Excellence at the PCSC _96735
650			_aSummary of our key recommendations _96740
942			_2ddc _cB _i353.4
999			_c1276 _d1276