000			01163nam a22002657a 4500
003			KeNa-CAJ
005			20211008083328.0
008			201118b ||||| |||| 00| 0 eng d
040			_cKeNa-CAJ
082			_a352.35
100			_aAngalia, Jane Frances N. _97473
110			_aThe Public Complaints Standing Committee (PCSC) _97142
245			_aResearch Proposal: Baseline survey on the specific areas that the Public Complaints Standing Committee should focus on for effective delivery of its functions
260			_aNairobi, Kenya _bThe Public Complaints Standing Committee (PCSC) _cOctober, 2008
300			_a20p. _c30 cm
650			_aBackground of the survey _97474
650			_aWhen a complaint should be brought to the Ombudsman _97475
650			_aWhat should be included in the complaint _97476
650			_aHere are some suggestions that may help you resolve your complaints _97477
650			_aStatement of purpose for the study _97478
650			_aObjectives for the study _97479
650			_aDesign and Methodology _97480
650			_aQuestionnaires/ Interview Guide for the public _97481
942			_2ddc _cB _i352.35
999			_c1361 _d1361