000			01296nam a22003737a 4500
003			KeNa-CAJ
005			20210305133129.0
008			210305b ||||| |||| 00| 0 eng d
040			_c363.22
082			_a658.812
110			_aThe National Youth Service (NYS) _eHuduma kwa Taifa _98721
245			_aKenya National Youth Service (Customer service charter)
260			_aNairobi, Kenya _bThe National Youth Service (NYS) _c2008/2009
300			_a12p.: Color Illustrations _c22 cm
650			_aIntroduction _95814
650			_aVision _96135
650			_aMission statement _95214
650			_aBackground Information _94766
650			_aMandate _94354
650			_aCore values _94450
650			_aCore activities _98722
650			_aRange of services _98723
650			_aCore principles of service delivery _98429
650			_aCommitment to service delivery _98601
650			_aService customers _98724
650			_aStakeholders _96857
650			_aExpectations of our customers _98725
650			_acustomers responsibilities _98686
650			_aHandling complaints _98489
650			_aResponse to complaints _98418
650			_aAmendment of the charter _98466
650			_aThe national youth service stations _98726
942			_2ddc _cB _i658.812
999			_c1513 _d1513