000 | 01296nam a22003737a 4500 | ||
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003 | KeNa-CAJ | ||
005 | 20210305133129.0 | ||
008 | 210305b ||||| |||| 00| 0 eng d | ||
040 | _c363.22 | ||
082 | _a658.812 | ||
110 |
_aThe National Youth Service (NYS) _eHuduma kwa Taifa _98721 |
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245 | _aKenya National Youth Service (Customer service charter) | ||
260 |
_aNairobi, Kenya _bThe National Youth Service (NYS) _c2008/2009 |
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300 |
_a12p.: Color Illustrations _c22 cm |
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650 |
_aIntroduction _95814 |
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_aVision _96135 |
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_aMission statement _95214 |
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_aBackground Information _94766 |
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_aMandate _94354 |
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_aCore values _94450 |
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_aCore activities _98722 |
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_aRange of services _98723 |
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_aCore principles of service delivery _98429 |
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_aCommitment to service delivery _98601 |
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_aService customers _98724 |
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_aStakeholders _96857 |
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_aExpectations of our customers _98725 |
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_acustomers responsibilities _98686 |
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_aHandling complaints _98489 |
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_aResponse to complaints _98418 |
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_aAmendment of the charter _98466 |
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_aThe national youth service stations _98726 |
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942 |
_2ddc _cB _i658.812 |
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999 |
_c1513 _d1513 |