000 | 00982nam a22002777a 4500 | ||
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003 | KeNa-CAJ | ||
005 | 20211029120343.0 | ||
008 | 180704b xxu||||| |||| 00| 0 eng d | ||
040 |
_aKeNa-CAJ _beng _cKeNa-CAJ _dKeNa-CAJ |
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082 | _a352.889561 | ||
100 |
_aCrean, Fiona _eOmbudsman of Toronto _99827 |
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245 |
_aAnnual report 2013 Toronto Ombudsman : _bthe office of the last resort helping make a great city better |
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260 |
_aToronto _bToronto Ombudsman _c2013 |
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300 |
_a16 p. _bcol. illu. pamphlet like |
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650 |
_apublic complaints _93934 |
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650 |
_ahealthy democracy _93935 |
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650 |
_aengaging communities _93936 |
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650 |
_aimpact of investigations _93937 |
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650 |
_aOmbudsman awards _93938 |
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650 |
_apeople's stories _93939 |
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650 |
_athe story in numbers complaint summary _93940 |
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650 |
_akey trends _93941 |
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650 |
_acomplaints by wards _93942 |
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650 |
_afinancial _93943 |
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942 |
_2ddc _cB _i352.889561 |
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999 |
_c790 _d790 |