000 00982nam a22002777a 4500
003 KeNa-CAJ
005 20211029120343.0
008 180704b xxu||||| |||| 00| 0 eng d
040 _aKeNa-CAJ
_beng
_cKeNa-CAJ
_dKeNa-CAJ
082 _a352.889561
100 _aCrean, Fiona
_eOmbudsman of Toronto
_99827
245 _aAnnual report 2013 Toronto Ombudsman :
_bthe office of the last resort helping make a great city better
260 _aToronto
_bToronto Ombudsman
_c2013
300 _a16 p.
_bcol. illu. pamphlet like
650 _apublic complaints
_93934
650 _ahealthy democracy
_93935
650 _aengaging communities
_93936
650 _aimpact of investigations
_93937
650 _aOmbudsman awards
_93938
650 _apeople's stories
_93939
650 _athe story in numbers complaint summary
_93940
650 _akey trends
_93941
650 _acomplaints by wards
_93942
650 _afinancial
_93943
942 _2ddc
_cB
_i352.889561
999 _c790
_d790